p>Before you react to a stressful interruption, stop, take a deep breath, compose yourself and then think of a creative way to address the incident. “Sometimes, the most important thing that you need to be doing when confronted with an issue is to simply sit and think,” says Jeff Davidson, author of Breathing Space.
Once, when an audience member snapped a flash photo of Katherine Hepburn during a play, she paused for a few seconds and then stepped out of character as she moved to the front of the stage. She stared at the person and said: “How rude! How utterly rude!” and then immersed herself in the character again, taking everyone’s attention back with her.
Key: “She was the master of the strategic pause,” Davidson says. “She dealt with an acute stressor as it arose.” And by taking action she not only eliminated the further interruption but also allowed herself and the audience to put it behind them.
– Adapted from “Become the Master of Your Domain,” Jeff Davidson